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    UPDATE 16 NOVEMBER 2022

    Dear Members and Guests.

    Today, after heavy flooding in our plant room, electrical damage to heat pumps, stock loss, storm damage and a complete loss of power, we are proud to announce that all services have safely returned.

    Nothing has made us happier than hearing the hustle and bustle in the Centre this morning. We have felt very grateful for all the amazing feedback we have been hearing. From the bottom of our hearts, thank you for your support.

    Please be aware that currently some of the pools may be cooler than normal and are steadily increasing in temperature. We are operating within safe pool operation guidelines.
    We look forward to seeing you soon.

    UPDATE 15 NOVEMBER 2022

    Well, we are nearly there, and we are doing all we can to open the Centre’s facilities and services in a safe manner.

    We are aware of the importance of this area returning to normal including (but certainly not limited to) the benefits:

    • of aqua therapy & non-weight bearing exercise
    • of Aqua Aerobics
    • of vital lifesaving skills learnt through swimming lessons
    • for our Veterans as a safe place to exercise and meet
    • for those with a disability or injury
    • for schools with school water safety lessons

    Here are the latest updates as of 15 November 2022:
    ***Firstly, please be aware that currently the Dive/Water Polo Pool and Program Pool will be colder than normal. We are operating within safe pool operation guidelines. The Program Pool is expected to return to normal temperature by 16/11/2022***

    Lap Swimming:

    • Deep water lap swimming available from 3pm in the Dive/Water Polo Pool.
    • Shallow water lap swimming: The Program Pool is in the final stages and will be available soon. We will provide an update on our website on 16/11/2022. Please check our website for updates.

    Deep water lap swimming remains available in the Competition Pool.

    Rehabilitation Lanes:

    • Shallow water Rehabilitation Lanes: The Program Pool is in the final stages and will be available soon. We will provide an update on our website on 16/11/2022. Please check our website for updates.

    Swimming Lessons:

    • Tuesday’s lessons have been sent an SMS. If you did not receive this SMS, please contact us. Any future lesson cancellations required due to pool temperatures will be sent an SMS.

    Group Fitness - Aqua

    • All Aqua Group Fitness Classes will return from Wednesday 16 November 2022.

    Leisure Swimming

    • We are working towards this being open soon. As you can see there has been a lot of damage. Once we are more confident of a reopening date for this service, we will update.

    We are still offering: 

    • Gym services
    • Competition pool swimming
    • Personal Training
    • Exercise Physiology (Gym and Individual Programs only)
    • Steam room and Sauna
    • Customer service – phone, email, or walk-in

    Why the Centre was closed:

    • Post-Saturday 5 pm, it became apparent that we had sustained significant electrical and storm damage. These issues included.
    • a lightning strike that knocked out all communication, safety panels
    • Burnt-out pumps
    • Pumps that have been submerged by flood water
    • All these pumps needed to rebuild, cleaned and dried
    • The unblocking of water lines due to flood water debris
    • Rechecking all safety, security and electrical panels affected by Saturday’s storms
    • A six-hour ‘run in time’, once all items were confirmed safe, to ensure water balance and heat are at satisfactory levels
    • Communication of these closures, reopening and staged processes when the information came to hand by our incredible maintenance team and trades

    This reopening is due to a strong culture of resilience and commitment to you and our State Aquatic Centre. Thank you for understanding.

    UPDATE 14 NOVEMBER 2022

    It has certainly been a weekend that South Australia has again shown its resilience. We have been adversely affected, like many, by the storms.

    We have sustained:

    • Heavy flooding in our plant room
    • Electrical damage to our heat pumps in the Leisure and Dive Pools
    • Temporary loss of our backup systems, including phones, emails, and communication channels
    • Wind and storm damage
    • Café, heavy stock losses, which has meant reordering all stock
    • Loss of tree limbs from our old Gum tree

    Our staff have done their best over the weekend and this morning to mop up, rebook and clean up. Some have come in despite extensive damage to their homes to help.

    SERVICES AND FACILITIES UPDATE:

    As a result, this is what we can offer from 2 pm today, Monday 14 November 2022:

    • Gym services
    • Competition pool swimming
    • Personal Training
    • Exercise Physiology (Gym and Individual Programs only)
    • Steam room and Sauna
    • Customer service – phone, email, or walk-in

    Group Fitness (dry) will return Tuesday 15 November 2022.

    Café is scheduled to return Tuesday 15 November (due to restock requirements).

    Squads: Emails will be sent soon through Marion Swimming Club for training changes. Please check your email for updates.

    his time has been chosen to safely open, ensure emergency backups are fully charged, all damaged areas are safe, and water is warm/hot where it can be.

    Due to flooding and electrical damage, we are working towards the for the following services and programs as soon as possible: (repairs, parts, and staff resources dependent):

    • The Program Pool
    • Leisure Pool & Toddler Pool & Splash Park
    • The Learners pool
    • Dive Pool
    • Swimming Lessons (Sunday and Monday’s lessons should have received an SMS. As information becomes available, communications will be sent directly to Swimming Lessons Members who have a lesson on an affected day.
    • Aquatic Group Fitness classes

    Our pool pumps have been removed and are now being heat dried and then will be assessed. This work could take 24 – 48 hours. We thank you for your understanding, patience, and support while we work to heat nearly ten megalitres of water.

    We understand that every person has different circumstances and requirements. If you have any questions or concerns regarding your visit, membership, or lessons, please contact us. We will process your enquiry as soon as possible.

    We thank the many members and patrons that have supported us in this time of damage and business interruption. A big shout-out must also go to the City of Marion and the Office for Recreation, Sport, and Racing for their efforts in supporting us with space for our members and multi-visit pass holders. A great example of support and resilience that makes working in South Australia so great.
    As always, we are so fortunate to work with you.

    Getting South Australia's State Aquatic Centre fully operational for your needs is underway.